Local body shops file suit against State Farm
by Courtney Stevens
Sep 01, 2013 | 5070 views | 0 0 comments | 37 37 recommendations | email to a friend | print
More than two dozen body shops, including Bill's Body Shop in Ruleville, have filed a lawsuit, along with the Mississippi Collision Repair Association, against State Farm Mutual Automobile Insurance Company and Parts Trader LLC.

According to an article by The Associated Press, the lawsuit, filed Wednesday, "claims consumers would be at risk if State Farm requires body shops to use Parts Trader."

Parts Trader is an online marketplace where consumers find the least expensive parts available to do repairs.

Through this marketplace, it takes a longer time to get the parts, more personnel must become involved, and businesses lose money on parts.

"I think it would be in my best interest not to discuss this matter "on record" since it is litigation that is in its infancy," said Gregg Bills of Bills Body Shop in Ruleville.

According to an article by The Associated Press, State Farm spokesman Roszell Gadson said in a statement Wednesday, “We were unaware of any complaint and will have to limit what we can say until there is an opportunity to review it.'"

While there are plaintiffs from many areas of Mississippi including Brandon, Brookhaven, Canton, Clinton, Crystal Springs, Flowood, Jackson, Lakeshore, Laurel, Natchez, Ocean Springs, Pearl, Philadelphia, Picayune, Richland, Ridgeland, Ruleville, Vicksburg and Yazoo City, this lawsuit is affecting body shops all over the country.

A main concern among many body shop owners is that the lengthy amount of time to get these parts will damage their relationship with customers.

Also, the parts are not top quality, it that this marketplace allows consumers to find the needed part for the cheapest price.

With as much traffic Bolivar County has running up and down U.S. Highway 61 and Miss. Highway 8, it's not wonder why these body shops are concerned with true quality and customer service rather than prices.